Privacy Policy

Last updated: May 2026

Information we collect

When you use Timberflow, we collect information necessary to provide and improve our service:

• Account information: name, email address, and company details when you create an account
• Usage data: inventory records, pack data, and operational information you enter into the system
• Device information: device identifiers for PDA scanner authentication
• Contact form submissions: name, email, and message content when you reach out to us

How we use your information

We use your information to operate and improve Timberflow, provide customer support, and communicate with you about your account. We do not sell your data to third parties.

Data storage

Your data is hosted on secure servers in Australia. We take strong measures to protect your information from unauthorised access or disclosure.

Your rights

You can request access to, correction of, or deletion of your personal information at any time by contacting us at hello@timberflow.co.nz.

Contact

If you have questions about this privacy policy, contact us at hello@timberflow.co.nz.